111. Fasttrack: Healthy IT Infrastructure keeps customers happy

By Christian Bartsch

Understanding how to develop a sustainable information technology strategy helps improve the quality of service as well as profitability of the business. Today, companies are highly dependent on their computer technology. In order for that to actually deliver proper insights you need to gather insights from all levels of the organisation. Purely relying on data reports will only lead to a myoptic approach to a systemic crisis.